As a professional sourcing agent, we are responsible for managing and optimizing customersĄŻ supply chain in China. We handle your import business from start to finish. We control risks and save time and cost for customers. In other words, our service covers everything related to customersĄŻ supply chain
Our range of agent service includes the followings but not limited to
Product / Supplier Sourcing
We eliminate unqualified companies and trading companies and select reliable suppliers among thousands of LED lighting companies. We find the products matching customersĄŻ requirements and make sure that they are the suppliersĄŻ leading products because usually leading products could be in good and stable quality for a company
Product Development / Improvement
The markets always need new and special products, especially for projects. That is to say, we need to do all kinds of customized products or product improvements. From design to tooling and then to final model, we monitor all the parts to make sure that the product will be exactly what customers need
Factory Audit
When customers find a supplier but are not sure if it is legitimate and reliable, we could pay a visit to the supplier to do a factory audit. We check the scale and the capacity, we check the production technics and the production equipment, we check the quality control system and the management system, we check the leading products and we check the after-sales service, etc
Order Follow-up
After customers place the orders to suppliers(or we do this work), we start to follow up the order status and keep customers informed. If any problems occur during the production or any delay, we will let customers know in time. We can be your ears and eyes and we try our best to get the orders ready as scheduled
Pre-shipment Inspection
After the orders get ready, if needed, we will go to the factory to do a pre-shipment inspection. We will do an overall quality inspection and provide a professional inspection report to make sure that customers will receive the orders without any defects
Order Consolidation
If customers have orders from different suppliers in the same period, we could collect them all to our warehouse. We will do a simple quality inspection to the consolidated goods. If needed, we could re-pack the orders to ensure a safe transportation
Order Delivery
We handle your entire freight including custom clearance. You need to do nothing and we deliver the orders to your warehouse directly. We find reliable logistics companies or shipping agents with best price. We ship the goods in different ways as per your requirements
1. Air Express (door to door, like FedEx, DHL, UPS, TNT)
2. Air Freight (door to airport, or door to door with taxes included)
3. Sea Freight (door to door with taxes included)
4. Train Freight (door to door with taxes included)
Customized Packaging and Private Label
Factories usually use normal packaging and labels. If you are going to build your own brand, it is necessary to use strong customized packaging and private labels, which will make clients feel they are cooperating with a professional brand lighting company. We could make the high quality packaging and labels for you and do the re-packing work in our warehouse
After-sales Service
We take responsibility for after-sales service. Whatever problems you have, we will deal with them and offer solutions as soon as possible